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CEO exchange. [videorecording] / Happy customers and employees

by Greenfield, Jeff; Nordstrom, Blake; Donald, Jim; WTTW National Productions; PBS Home Video.
Type: materialTypeLabelVisual MaterialSeries: CEO exchange .Publisher: [Alexandria, Va.?] : PBS Home Video, c2006Description: 1 videodisc (approx. 60 min.) : sd., col. ; 4 3/4 in.Other Title: Happy customers and employees.Uniform titles: Business week; CEO exchange (Television program).Subject(s): Chief executive officers -- Interviews | Donald, Jim -- Interviews | Nordstrom, Blake -- Interviews | Customer services | Consumer satisfaction | Employee morale | Industrial relations | Nordstrom (Firm) | Starbucks Coffee Company | Television programs | Films for the hearing impaired | Video recordings for the hearing impaired | Interview -- Television seriesSummary: An episode of a television series featuring interviews with chief executive officers of large corporations. Blake Nordstrom of the Nordstrom department store chain and Jim McDonald of Starbucks discuss customer service and employee satisfaction.
Item type Location Collection Call number Status Date due
DVDs DVDs Bissell Library
New Books Area
DVDs DVD 331 CEO (Browse shelf) Available

Closed-captioned.

Title from container.

Hosted by Jeff Greenfield ; interviewees, Blake W. Nordstrom, Jim Donald.

"Season four, episode #401."

DVD-R; full screen presentation.

An episode of a television series featuring interviews with chief executive officers of large corporations. Blake Nordstrom of the Nordstrom department store chain and Jim McDonald of Starbucks discuss customer service and employee satisfaction.

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