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Thinking about quality : progress, wisdom, and the Deming philosophy /

by Dobyns, Lloyd; Crawford-Mason, Clare.
Type: materialTypeLabelBookPublisher: New York : Times Books/Random House, c1994Edition: 1st ed.Description: xxiv. 280 p. : ill. ; 22 cm.ISBN: 081292133X :.Subject(s): Quality control | Total quality management | Industrial management
Contents:
The devils -- Systems -- Variation, knowledge, and psychology -- The 14 points -- Zytec and Wallace -- Deming and Baldrige -- Baldrige history -- Education and health care -- The pentagon and the press -- Governments.
Item type Location Collection Call number Status Date due
Books-14days Books-14days Bissell Library
General Stacks Upper Level
Non Fiction 658.562 DOB (Browse shelf) Available

Includes bibliographical references (p. 260-270) and index.

The devils -- Systems -- Variation, knowledge, and psychology -- The 14 points -- Zytec and Wallace -- Deming and Baldrige -- Baldrige history -- Education and health care -- The pentagon and the press -- Governments.

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